Privacy policy

Privacy Policy:

Welcome to **Karto**! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform. By accessing or using Karto, you agree to this policy.  

## **1. Information We Collect**  
We collect the following types of information:  

### **1.1 Personal Information**  
- Name, phone number, email address, and delivery address.  
- Payment details (processed through secure third-party payment gateways).  

### **1.2 Non-Personal Information**  
- Device information (IP address, browser type, operating system).  
- Usage data (app interactions, preferences, and order history).  

### **1.3 Location Data**  
- We collect real-time location data for delivery tracking and order fulfillment.  
- Users can manage location permissions in their device settings.  

## **2. How We Use Your Information**  
We use your information to:  
✅ Process orders and ensure smooth delivery.  
✅ Provide customer support and resolve issues.  
✅ Improve our app’s functionality and user experience.  
✅ Send notifications, promotions, and service updates (with user consent).  
✅ Prevent fraud and ensure platform security.  

## **3. Sharing Your Information**  
We do **not** sell or rent your personal data. However, we may share it with:  
- **Vendors & Delivery Partners**: To fulfill orders and ensure delivery.  
- **Payment Providers**: To process transactions securely.  
- **Legal Authorities**: If required by law for fraud prevention or legal compliance.  

## **4. Data Security**  
We take strict security measures to protect your data from unauthorized access, loss, or misuse. However, no online platform is 100% secure, and users should also take necessary precautions.  

## **5. Your Rights & Choices**  
🔹 **Access & Update:** You can review or update your personal details in the app.  
🔹 **Opt-Out:** You can unsubscribe from promotional emails or messages anytime.  
🔹 **Delete Account:** If you wish to delete your account, contact us at **support@karto.in**.  

## **6. Cookies & Tracking Technologies**  
We use cookies and tracking tools to improve user experience. You can manage cookie preferences in your browser settings.  

## **7. Third-Party Links**  
Our platform may contain links to third-party services. We are not responsible for their privacy practices.  

## **8. Changes to This Policy**  
We may update this policy from time to time. Users will be notified of significant changes. Continued use of Karto after updates means acceptance of the revised policy.  

## **9. Contact Us**  
For any privacy-related queries, reach out to us:  

📞 **Support:** +91 9704754338  
📧 **Email:** support@karto.in  
📍 **Address:IV-130B,Sivanagar Colony, Madanapalle, Andhra Pradesh 517325, India  

By using **Karto**, you consent to our Privacy Policy.